Unable to donate money to hymnary.org

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Haruo's picture

Networkforgood.com is refusing to let me donate $25. I don't know why. There is no contact information. I was sent an email with a link to  click on to change my password, but the form for doing so requires me to have my current password before it will let me get a new one, and it doesn't recognize my current one (the one I used to log onto Hymnary.org). This is very frustrating, and is also costing you guys money.

<a href="https://hymnary.org/files/hymnary/image/Honore%20al%20CB.jpg">Donate form</a>.

<a href="https://hymnary.org/files/hymnary/image/Reset%20email.jpg">Password reset email</a>.

<a href="https://hymnary.org/files/hymnary/image/Reset%20link1.jpg">Where link takes me</a>.

<a href="https://hymnary.org/files/hymnary/image/Reset%20link2.jpg">Public profile settings, but it wants current password first, which was the problem.</a>.

<a href="https://hymnary.org/files/hymnary/image/Honore%20double%20dipping.jpg">Try again from scratch, it remembers my first attempt, doubles my total (which is not what I was trying to do), and still won't let me in!</a>.

Please change my password at Networkforgood.com to <donaci1918!>, thanks! Then email me to let me know it's safe to donate.


Comments

Always before I've been able to do live links html-style. This new dashboard is extremely unuserfriendly to those of us who already know the (old) system.

Networkforgood.com is refusing to let me donate $25. I don't know why. There is no contact information. I was sent an email with a link to  click on to change my password, but the form for doing so requires me to have my current password before it will let me get a new one, and it doesn't recognize my current one (the one I used to log onto Hymnary.org). This is very frustrating, and is also costing you guys money.

Donate form.

Password reset email.

Where link takes me.

Public profile settings, but it wants current password first, which was the problem..

Try again from scratch, it remembers my first attempt, doubles my total (which is not what I was trying to do), and still won't let me in!.

Please change my password at Networkforgood.com to <donaci1918!>, thanks! Then email me to let me know it's safe to donate.

We switched to a different sytem due to other problems with going through Network for Good. Please try again and let us know if you continue to have problems. 

The new system worked flawlessly. I would have liked to be able to donate in honor of Clarence Bicknell, but I can skip that if it's the price I must pay to be able to donate.

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